Privacy Policy

01 About Webnity

Webnity is a leading web design and digital marketing agency. Our office is located in Rawalpindi, Punjab, Pakistan. We maintain webnity.co website and provide services such as web design & development, SEO, social media marketing, PPC & Google Ads, digital marketing strategies, email marketing and many more.

02 What Information Do We Collect

• Personal information that you directly share with us through our website or through any service.
• Information collected automatically as and when you browse our website.
• Information collected from third-party sources.

Information You Provide to Us

• Your full name, email address and phone number if you fill our enquiry form.
• Business name, your website's URL and any other information you tell us regarding your project requirements.
• Communications you send us by email, WhatsApp or phone.
• Information you give us related to payments for our services.
• Other information you might share with us throughout your dealings with us.

Information We Collect Automatically

• IP address, type of browser you use and operating system of your computer or mobile device.
• Information about pages you visited, time spent and navigation pattern on our website.
• Referring URLs – URLs of websites you come from to visit ours.
• Search keywords used to reach our website.
• Identifiers for our cookies and similar technologies used for website analytics (Refer Section 5).

Information we Collect from Third-Parties

• Information collected by us using Google Analytics and Google Search Console.
• Information received from social media platforms if you interact with our social media pages.
• Openly available information about your business.

03 What We Do With Your Information

We process the information collected from you for our legitimate business purposes that include:

• Answering your queries and providing you quotes/consultation services.
• Providing you our services including web design, digital marketing and more.
• Upgrading and modifying your project as per the contract/agreement.
• Sending you updates related to your projects.
• Sending you updates for service upgrades, new product features, special offers and deals.
• Sending you newsletters or promotional emails (only with your permission or on lawful grounds).
• Any other business need as and when required.

04 Legal Basis for Processing Your Information

The processing of your personal information by us is done on the basis of:

• Performance of Contract: The processing is done in order to deliver services which you have contracted.
• Legitimate Interests: The processing is done based on legitimate interests of our business. We only do so if it doesn't infringe on your fundamental rights.
• Consent: We process information when you have given us your consent.
• Legal Obligation: The processing of personal information is necessary in order to comply with Pakistani laws and other regulations.

05 Cookies & Similar Technologies

We may use Cookies and similar technologies to help us provide better services to you and also collect analytics data. Cookies are text files saved on your computer.

Types of Cookies We Use

• Essential Cookies: These are essential for functioning of our website and without which the website won't work properly. You can not turn off these types of cookies.
• Analytics Cookies: These are used by Google Analytics to help us understand how you interact with our website and provide improvements. All information obtained through these is anonymous.
• Marketing Cookies: These are set by Google Ads and other ad networks in order to show targeted ads and analyze performance of marketing campaigns.
• Preference Cookies: These save information of your preferences for improved browsing experience on return visit.

You can manage or remove some types of cookies by changing your browser settings. However, turning off some types of cookies can adversely affect the functionality of our website. Learn More at allaboutcookies.org.

06 Who We Share Your Information with?

We don't sell or lease out personal information of our customers. We share personal information in the following situations:

• Service Providers: Third-party vendors assisting us in running our business. These include hosting platforms, email servers and payment processors.
• Google Services: Information is processed by Google using Google Analytics, Google Ads and Google Search Console services as per their Privacy Policies.
• As Required By Law: In case of requirement by Pakistani Law and court order.
• For Business Transactions: In case of mergers, acquisitions or transfers of our assets.
• Your Consent: In other cases with your express consent.

07 Security of Your Information

We are committed to ensuring that the personal information we hold is secure. For this purpose, we have implemented appropriate technical and organizational measures to protect your personal information. They include:

• SSL/TLS encryption for any data transmission on our website.
• Access restriction to personal data to our personnel who need it for their jobs.
• Regular review of our security procedures.
• Storage of client data in secure storage.

No security measure is entirely foolproof and hence we cannot guarantee security. However, in case we notice any unauthorized access or disclosure of your personal data, we will inform you as soon as possible.

08 How Long We Store Your Personal Information

We retain your personal information for as long as necessary for fulfilling the purposes for which they were collected. This period can vary as per the situation and may include:

• Client Records: Until you remain our client, otherwise for up to 5 years after.
• Enquiry forms: Up to 2 years if you didn't become our client, otherwise until you terminate the relationship.
• Your marketing information: Until you withdraw your consent or unsubscribe.
• Website analytics data: Aggregated data is kept indefinitely.

Once data is no longer needed, we securely dispose or anonymize it.

09 Your Rights Over Your Information

We have provided you with several rights concerning your personal information. These include:

• Right to Access: Ask us for a copy of your personal data held by us.
• Right to Correction: Request correction of any inaccurate information about you.
• Right to Erasure: Delete your information.
• Right to Restriction of Processing: Limit our processing of personal information in certain circumstances.
• Right to Portability: Receive a copy of your data in structured machine readable format.
• Right to Object: Raise objection against our processing of your personal information for direct marketing purposes.
• Right to Withdraw Your Consent: Revoke your consent for our processing of information.

10 Links To Third Party Websites

Our website contains links to third party websites including Google, Social Media Platforms, Clients' Websites and others. We are not responsible for any third-party website's privacy policy and its content. You should consult privacy policy of the particular website you visit.

11 Children's Privacy

Our services are not made for children under the age of 18 and we do not knowingly collect information from children. Should you feel that we have inadvertently collected personal information from a child, please contact us immediately at contact@webnity.co and we will promptly delete it.

12 Change of Privacy Policy

We reserve right to change this privacy policy whenever there are changes in our practices, technology and legal requirements. Any changes will be reflected here by updating the date of the last update. Significant changes will be communicated to you by email.

13 Contacting Us Regarding Privacy

Should you have any query or concern regarding our data practices or privacy policy, please get in touch.